CONTACT US
We’d love to hear from you.
Whether you’re a family looking for support, someone curious about volunteering, a potential donor, or you just want to understand what we’re about — reach out.
HOW TO REACH US
Three ways
info@calmpause.ca
The best way to reach us. We aim to respond within two business days. For donations, volunteer inquiries, or general questions — start here.
PHONE
(416) 858-0321
If email feels too distant, we get it. Leave a message and we’ll call you back within two business days. Voicemail is checked daily.
LOCATION
Greater Toronto Area
We’re based in Ontario, Canada, with virtual programs available to families anywhere. Specific event locations vary — we’ll share them once you reach out.
WHAT TO EXPECT
When you email us
A real human will read your message. We don’t use a chatbot, and we don’t farm out our inbox.
We try to respond to every message within two business days. Sometimes a little faster, occasionally a little slower if it’s a holiday week. If you’re emailing about joining a program, we’ll usually have a brief follow-up conversation so we can understand what you’re looking for and match you to what fits.
You don’t need to write a long message. “I’m a mom of an autistic seven-year-old in Mississauga and I’m drowning” is enough. So is “I want to volunteer.” So is “I’d like to donate.” We’ll take it from there.
If you’re in crisis right now
Calm Pause is not a crisis service. If you or your child are in immediate danger, please call 911. If you’re in distress and need to talk to someone now, call or text 988 — Canada’s suicide and crisis line, available 24/7. For kids and teens, Kids Help Phone is at 1-800-668-6868 or text CONNECT to 686868. These are real public resources, staffed by trained counselors.
No question is too small.
If you’re wondering whether we’re for you, we probably are. Send us a note.